Frequently Asked Questions

We serve Fairfield County and surrounding areas, including Stamford, Trumbull, Westport, Fairfield, Norwalk, Milford, Shelton, and beyond. If you’re unsure whether your address is in our service area, just give us a call or send us a message, and we’re happy to confirm.

Yes, we do. We understand that heating or cooling emergencies can’t always wait. Our technicians are available 24/7 to respond to urgent repair needs.

We work on many types of systems: furnaces, boilers, radiant heating, hybrid heating systems, and we also do oil-to-gas conversions. If you’re looking to upgrade or replace, we’ll help you pick what makes sense for your home or building.

Absolutely. We offer air filters and purifiers, humidifiers and dehumidifiers, UV lights, duct sealing, and duct repair or replacement. We’ll assess your home and recommend the best ways to keep air clean, fresh, and healthy.

For homes without existing ductwork, ductless mini-split systems are a great solution. We install, maintain, and repair them. They’re efficient, flexible, and excellent for additions or rooms where extending ductwork isn’t practical.

We recommend annual maintenance: one check-up in the spring for your air conditioner or heat pump, and one in the fall for your heating system. Regular upkeep helps prevent breakdowns, improves efficiency, and extends the life of your equipment.

Yes, if you qualify. We offer financing options, as well as help with rebates and tax credits available in Connecticut. We’ll go over what’s available and what you may qualify for when we provide your estimate.

If your water heater is leaking, making strange noises, or not delivering hot water reliably, reach out right away. We work with both conventional tank models and tankless water heaters. Depending on usage, space, and budget, we can help you decide which model fits your needs.

We believe in transparency. Before starting work, we’ll give you a detailed estimate with all costs included so there are no surprises. That includes equipment, labor, any needed parts, etc.

Yes. Our technicians are fully licensed, NATE-certified, and have many years of professional experience. We maintain high standards of workmanship and customer service.

Signs might include persistent odors, excessive dust, mold, allergy symptoms, or uneven humidity. Poor air flow, noisy ducts, or high energy bills can point to issues too. We’ll evaluate and suggest solutions like air purifiers, duct cleaning/sealing, or humidity control.

Our goal is to respond as quickly as possible, especially in emergencies. While exact response times depend on location, scheduling, and demand, we always prioritize urgent repair calls in our local CT service area.