Effective Date: September 17, 2026
Last Updated: October 13, 2026
Celco Incorporated d/b/a Celco Heating & Air Conditioning (“CELCO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit https://celcoct.com, contact us, request an estimate or service, communicate with us, participate in a promotion, apply for employment or otherwise interact with CELCO.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with CELCO.
We may collect information you submit through our website, by telephone, by text message, by email, in person or through another communication channel, including:
Please do not provide sensitive personal information unless it is reasonably necessary for us to respond to your request or provide the requested service.
When you visit our website, we and our service providers may automatically collect information such as:
We may use cookies, web beacons, pixels, tags, local storage and similar technologies to operate the website, remember preferences, analyze website performance, prevent fraud and measure advertising effectiveness.
We may receive information from:
We may use personal information to:
We seek to limit the personal information we collect to what is reasonably necessary for these purposes.
Our website may use cookies and similar technologies supplied by CELCO or third parties. These technologies may support:
Our advertising and analytics providers may include Google Analytics, Google Ads, Meta and similar platforms. These providers may use cookies or pixels to understand visits to our website, measure advertising results or display advertisements based on previous website activity. This does not apply to phone numbers or SMS consent.
We do not control how third parties independently process information after it is transmitted to them. Their processing is governed by their own privacy policies.
You may limit cookies through your browser settings. Blocking certain cookies may affect website functionality. You can also use industry tools such as the Network Advertising Initiative or Digital Advertising Alliance opt-out pages, and Google’s Ads Settings, where available.
Some privacy laws may treat certain advertising-related disclosures as a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged. Where required by applicable law, you may opt out of these activities by contacting us using the information in the “Contact Us” section below (email subject line: “Privacy Request — Opt Out of Targeted Advertising”), or by using available browser or industry advertising opt-out tools. This does not apply to phone numbers or SMS consent.
We may disclose personal information to the following categories of recipients when reasonably necessary:
We may use companies that provide:
These providers may process information only as necessary to provide services to CELCO and subject to applicable contractual or confidentiality requirements. Marketing, advertising and analytics providers do not receive mobile phone numbers or SMS opt-in data or consent; this does not apply to phone numbers or SMS consent.
We may provide appropriate customer, property and project information to CELCO employees, technicians, installers, subcontractors and other professionals involved in performing or supporting requested work.
We may disclose appropriate equipment, installation, customer and property information to manufacturers, distributors, warranty administrators, utilities and energy-efficiency or rebate programs when necessary to register equipment, obtain benefits or process a customer’s request.
Payments may be processed by third-party payment processors. If you choose to apply for financing, your information may be provided directly to, or collected by, the selected financing provider. Financing providers make their own eligibility and credit decisions, and their privacy policies govern their handling of your information.
CELCO does not ordinarily receive complete payment-card numbers, bank credentials or full consumer credit reports when those items are collected directly by an independent payment or financing provider.
We may disclose information:
Text messaging exclusion. All of the categories of disclosure described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except the carriers and service providers that deliver our text messages. This does not apply to phone numbers or SMS consent.
We may disclose information to another person or organization when you direct us to do so or provide consent.
Celco Incorporated d/b/a Celco Heating & Air Conditioning (“Celco”) offers text messaging to customers who opt in. When you opt in, we may text you appointment reminders, service updates, review requests and promotional offers. Message frequency varies. Message and data rates may apply.
We never share or sell your phone number. We do not sell, rent or share your mobile phone number or SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share mobile information only with the carriers and service providers (such as our text-messaging platform) that deliver messages for us, and they may use it only to provide that service.
How to stop receiving texts. You can opt out at any time by replying STOP (or END, CANCEL, UNSUBSCRIBE) to any message. We will send one message confirming that you have opted out, and then we will not text you again unless you opt in again. You can also opt out by calling 203-371-0055 or emailing office@celcoct.com.
Help. Reply HELP to any message, call 203-371-0055, or email office@celcoct.com.
Consent to receive text messages is not a condition of purchase. For full program terms, see our Terms of Service.
Contact: Celco Incorporated d/b/a Celco Heating & Air Conditioning, 467 Bishop Avenue, Bridgeport, CT 06610 · 203-371-0055 · office@celcoct.com
You may unsubscribe from marketing emails by following the unsubscribe instructions included in the message or by contacting us.
Even after you opt out of marketing communications, we may continue sending nonmarketing communications about appointments, active projects, transactions, warranty matters, safety notices or your ongoing relationship with CELCO.
CELCO does not sell personal information for money.
Certain uses of advertising cookies or pixels may be considered a “sale,” “sharing,” or targeted advertising under some state privacy laws. Where applicable, you may request to opt out as described in this Privacy Policy. This does not apply to phone numbers or SMS consent. We do not sell, rent or share your mobile phone number or SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes.
CELCO does not knowingly sell or share the personal information of children for targeted advertising.
We retain personal information for as long as reasonably necessary to:
Retention periods vary depending on the type of information, purpose of collection and applicable legal requirements. When information is no longer reasonably necessary, we may delete, deidentify or securely dispose of it.
CELCO uses reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
No website, electronic communication or storage system is completely secure. Therefore, we cannot guarantee absolute security. Please avoid sending sensitive financial information through ordinary email or unsecured website fields.
Depending on your state of residence and whether the applicable privacy law covers CELCO or the relevant processing activity, you may have the right to:
These rights may be subject to exceptions. For example, we may need to retain information to provide requested services, complete transactions, maintain warranty or tax records, prevent fraud, comply with law or establish and defend legal claims.
To submit a privacy request, contact us at:
Email: office@celcoct.com
Telephone: 203-371-0055
Mail: Celco Incorporated d/b/a Celco Heating & Air Conditioning, 467 Bishop Avenue, Bridgeport, CT 06610
Please use the subject line “Privacy Request” when emailing us.
We may need to verify your identity and authority before completing a request. If an authorized agent submits a request on your behalf, we may require proof of authorization and identity verification.
If we deny an applicable privacy request, you may appeal by contacting us through the same method and clearly stating “Privacy Request Appeal.” We will respond within the period required by applicable law.
CELCO does not intentionally collect sensitive personal information unless it is reasonably necessary for a requested service, transaction, employment application or legal obligation.
Please do not submit Social Security numbers, government identification numbers, financial-account passwords, complete payment-card information, health information or other highly sensitive information through ordinary website contact forms.
Our website and services are intended for adults and property owners, tenants or authorized representatives. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
If you apply for employment, we may collect information concerning your qualifications, employment history, education, licenses, certifications, references and other information you voluntarily provide.
We use applicant information to evaluate candidates, communicate about employment opportunities, conduct permitted background or reference checks and comply with employment-related legal obligations.
Our website may contain links to third-party websites, including financing companies, manufacturers, rebate programs, social media platforms and other outside services.
CELCO does not control and is not responsible for the privacy, security or content practices of third-party websites. Review the privacy policy of any third-party service before providing information.
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to them.
If CELCO later implements a website cookie-preference tool or technical support for recognized universal opt-out preference signals such as Global Privacy Control, we will update this Privacy Policy to describe those features.
We may update this Privacy Policy to reflect changes in our services, technology, vendors or legal obligations. When we make changes, we will update the “Last Updated” date at the top of the policy.
Material changes may also be communicated through the website or another appropriate method.
Questions, privacy requests or concerns may be directed to:
Celco Incorporated d/b/a Celco Heating & Air Conditioning
467 Bishop Avenue
Bridgeport, CT 06610
Telephone: 203-371-0055
Email: office@celcoct.com
Website: https://celcoct.com
Connecticut License: S1-392747
